Appointments

Our appointment system works by using 15 minute appointment slots for the doctor, the Nurse Practitioner, the Practice Nurse and the Health Care Assistant.  If you feel that you will need longer than this, please ask for a double slot.  This ensures that the clinician has adequate time to see you and also that other patients are not kept waiting.  If there is a substantial delay for any reason, you will be given an explanation and we thank you for your patience and understanding at these times.

We expect patients to keep appointments and notify the surgery, in advance, if they are unable to attend.

Patients requesting an emergency appointment will be seen that day.  


Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.


Telephone consultations

Telephone consultations can be arranged where appropriate by ringing the surgery.


Medical Emergencies outside Surgery Hours

Dial 999 in a medical emergency or otherwise dial 111 for NHS 24.

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